International shipping involves multiple steps—transport, customs clearance, packaging requirements, and more. When sending items from New Zealand to China, people often encounter strict regulations, carrier restrictions, and high rejection rates.
To make the process easier, we use official export channels that allow a much wider range of items than regular couriers, covering nearly all common products purchased in New Zealand.
✔ Items You Can Send
(based on real customer needs)
Through our official export process, we can ship many categories that standard couriers usually refuse. Most products commonly found in New Zealand supermarkets and pharmacies are allowed.
1️⃣ Health Supplements & Food
(the most requested category)
Fish oil, propolis, vitamins, calcium tablets, baby food, adult milk powder, protein powder, coffee, cereal, chocolate, biscuits, etc.
These items are in high demand in China but are often rejected by retailers and standard couriers.
2️⃣ Personal Care & Household Goods
(often restricted by ordinary couriers)
Skincare products, shampoo, body lotion, hair dye, sanitary products, diapers, cleaning supplies, lanolin products, and more.
Many couriers avoid these items due to liquid content, cream texture, or fragility. We pack everything according to customs requirements to ensure safe transport.
3️⃣ Most Products Commonly Sold in NZ Pharmacies & Supermarkets
If it’s a typical retail product and compliant with regulations, it can usually be sent.
❌ Items Not Allowed
(please avoid these—customs will confiscate them)
To prevent delays and penalties, the following categories are strictly prohibited:
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Meat products: beef jerky, canned meat, meat-based baby food, pet food, etc.
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Fresh fruit or any perishable items
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High-risk dried goods: sea cucumbers, fish maw, abalone, etc.
If any of these are detected, they will be seized and cannot be claimed or refunded.
We also conduct a pre-shipment review to help you avoid risks.
📦 Packaging & Quantity Requirements
(key factors determining whether customs will approve your shipment)
China Customs has clear rules regarding the quantity, packaging, and type of personal parcels.
To ensure smooth clearance, we provide professional packing, reinforcement, and box splitting where needed.
1️⃣ Quantity Limits
We follow the official standards strictly.
2️⃣ Packaging Requirements
We handle all packing work for you—no need to prepare anything yourself.
🌟 Our Service Advantages
(what truly makes the process hassle-free)
We don’t simply “ship on your behalf”—we provide a complete export solution.
You don’t need to study any rules, worry about customs, or prepare packaging.
1️⃣ Door-to-door Pickup Across New Zealand
No more standing in line at the post office.
2️⃣ Full Professional Packing Service
We inspect, sort, reinforce, split boxes, and provide photo confirmation.
You only need to prepare the items; we handle everything else.
3️⃣ Official Export Customs Clearance
No forms, no tax payments—our team handles the entire clearance process.
It’s faster and more reliable.
4️⃣ NZ + China Dual Customer Support
You can ask questions from New Zealand,
and your family can check progress from China.
No time-zone issues, smoother communication.
5️⃣ Full Tracking Visibility
You can monitor your shipment at every step.
We Specialize in Solving All the “Hard Parts”
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Retailers won’t ship your order? We’ll receive it for you.
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Couriers won’t take milk powder or honey? We can send it.
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Not sure how to pack? We’ll do it.
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Worried about customs? We handle it professionally.
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Concerned about taxes? We cover the clearance.
In short:
You prepare the items—
we handle everything else.
